Shipping policy
Shipping Policy
Last Updated: July 3, 2026
Welcome to Amber Glow. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy before placing an order.
Order Processing
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Orders are processed within 1–3 business days.
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Orders are processed Monday through Friday, excluding public holidays.
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During sales, holidays, or high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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All Orders will be delivered in 7-10 business days.
Please note that delivery times are estimates and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. Tracking information may take up to 24 hours to become active.
Shipping Delays
While we strive to deliver orders on time, delays may occur due to:
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Weather conditions
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Customs inspections
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Carrier delays
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High shipping volumes
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Other unforeseen circumstances
Amber Glow is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 14-days of the expected delivery date.
Please include:
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Your order number
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Photos of any damaged items (if applicable)
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A brief description of the issue
We will work with the shipping carrier to resolve the matter as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Email: amber25glow@gmail.com
Thank you for shopping with Amber Glow. We appreciate your trust and look forward to serving you.